Pre-Treatment Pest Control Advice

Everyone must be given pre-treatment advice for pest control by law in Queensland.

Before starting a pest control activity at a place for a customer, a licensed technician must give the customer a notice (a pre-treatment pest control advice) for the activity per Section 13 of the Medicines and Poisons (Pest Management Activities) Regulation 2021 in the State of Queensland. The pre-treatment pest control advice may be given personally, by mail or electronically.

The following information on this webpage is your pre-treatment pest control advice given to you electronically by a licensed technician. We encourage you to read the page carefully and follow the precautions noted and the instructions given by the licensed technician.

Please get in touch with the licensed technician below if you have questions about the pre-treatment pest control advice.

Technician’s Contact Details

  • Name: Shaun Michels
  • Contact Number: 0458 619 182

Technician’s Licenses

  • Queensland Pest Management Technician Licence Number: PMT008111319 (Urban Pests and Timber Pests)
  • Queensland QBCC Trade Contractor Licence Number: 15254625 (Termite Management – Chemical)
  • Queensland QBCC Nominee Supervisor Licence Number: 15246165 (Termite Management – Chemical)
  • Queensland ACDC Chemical Application Licence Number: G230689 (Commercial Operator – Herbicides)

Pre-treatment pest control advice

Under the Act, the technician must not use a pesticide for the activity unless the pesticide is a substance that is APVMA approved for use to carry out the activity.

  • The licensed technician will use only pest management agents and products approved by the Australian Pesticides and Veterinary Medicines Authority (APVMA) and registered for use within the relevant State or Territory or under a Permit issued by APVMA or State Authority.
  • This pest management program can be ineffective if you fail to implement the recommended hygiene procedures by altering a building or landscaping or introducing conducive or infested materials.
  • While we take every care when applying the APVMA-approved pesticides, Jets Pest Control Pty Ltd nor the licensed technician shall be held liable should staining of timbers, fabrics, wall coverings, floor coverings, or any other articles occur. You indemnify us against any costs arising from such possible damages, and we provide no rectification works.
  • Where concrete drilling, cutting or both are required to apply an APVMA-approved pesticide, Jets Pest Control Pty Ltd nor the licensed technician accept no liability should damage result from concealed services such as power, gas, water, etc. You should provide clear and accurate plans before commencing any such site work. You indemnify us against any costs arising from such possible damages, and we give no rectification works.

The following are the precautions that persons should take to minimise exposure to any pesticide used for pest management activity.

  • Before we commence work, you must advise us of any persons or pets on-site, allergies, or other health concerns.
  • As a precaution, persons who may be particularly sensitive or suffer from allergic reactions should remain out of the premises for up to twenty-four (24) hours and not return until after the premises have been thoroughly ventilated. Leave any air-conditioners on ‘vent mode’ (so they circulate outside air into the building) at least four hours after the treatment or re-occupying.
  • Should you suspect anyone has come into contact with a treated area and has been affected, contact the Poisons Information Centre on 13 11 26 and have this notice with you.
  • You must cover all food items and utensils for humans, pets and animals before treatment, as directed.
  • During treatment, you must remove or protect any people, animals, birds or fish. You should keep all pets and animals away from treated areas until dry, and any odour has cleared.
  • As directed, you must remove all clothing and items from your clothesline before treatment.
  • It would be best to avoid contact with treated surfaces until the insecticide has dried. Sometimes, this could take three (3) to twenty-four (24) hours.
  • Close all doors and windows during the treatment and keep them closed until the odour has cleared on external treatments, which can sometimes take three to twenty-four hours.
  • When gaining access to or working in the roof void or subfloor areas, you should wear overalls and gloves, and a respirator should avoid contact with any insecticidal products. The overalls and gloves should be washed immediately and separated from other washing or disposed of as soon as practicable.
  • It would be best if you observed any verbal advice our firm or licensed technician provided during treatment.
  • Water Tanks: No treatment can be carried out around water tanks that are not fully sealed or in water collection areas. You must advise us of water tank installations.
  • Should we find structural or environmental conditions that prevent performing any treatments during the program quoted, we retain the right to review and revise the terms of the FREE Service Period or the cost of your investment.
  • Unless we provide specific written arrangements, the total contract price shall be due and recoverable by Jets Pest Control Pty Ltd on the commencement of works.
  • Any FREE Service Period shall become null and void unless all monies due and payable to Jets Pest Control Pty Ltd are paid in full.
  • Where we provide a FREE Service Period, upon notification by you, we agree to provide such remedial treatment as may be required to the nominated property, at no cost to you, for the term of the FREE Service Period set by the licensed technician. Any FREE Service Period is conditional upon immediately notifying us of the signs of the suspected pest infestation. We will perform a remedial only to affected areas and follow the strict limits concerning the number of treatments per year detailed on the product label.
  • No responsibility is accepted, nor warranty expressed or implied, for any damage or consequential losses due to past, current or future pest activity.
  • The proposed treatment only applies to the pest species nominated by the licensed technician, and the program does not provide for a Pest Management Program against untreated pests.
  • We make no efficacy claims for general pest control and termite control treatments beyond the claims made by the manufacturer of each APVMA-approved pesticide subject to the environmental conditions, hygiene and sanitation requirements indicated on the latest APVMA-approved product label.
  • We DO NOT exceed the number of residual applications indicated on the product label per year.
  • We DO NOT apply insecticides “off label” to treat pests not listed on the APVMA-approved product label.
  • We ONLY apply treatments at the registered application rates on the product label for target pests.
  • External general pest control treatments can remain effective for up to three months, depending on the claims of the APVMA-approved pesticide we use.
  • Internal general pest control treatments can remain effective for up to twelve months, depending on the claims of the APVMA-approved pesticide we use.
  • Your technician will advise the level of control achieved with your pest management program at the commencement of the service.

To the extent permitted by law:

  1. Nothing in this agreement operates to make us liable (whether under contract law, common law or otherwise) to you for any consequential, indirect or special loss or damage of any nature whatsoever, including (but not limited to) those arising out of delay, failure of a product, loss of production, business interruption, loss of revenue, loss of profits or loss of opportunity.
  2. Where a claim relates to a guarantee or warranty under the Australian Consumer Law, our liability to you under this agreement, whether in contract, tort (including, without limitation, negligence) or otherwise, is in the case of the Equipment, limited to the replacement or repair of the Equipment or the cost of replacing or repairing the Equipment, and in the case of Services, is limited to the price of resupplying those Services, whichever may be determined in our absolute discretion to be appropriate in the circumstances.
  3. In all other circumstances, our liability to you (including in contract, negligence, tort or any common law or statutory right) under this agreement will not exceed the total fees received by us from you according to this agreement; we are not liable for any claims made for injury, loss or damage whether caused negligently or otherwise to you or your property or any third party as a consequence of providing the Services, the Equipment or any additions.

What you should know about your pest control technician?

Ipswich homeowners should know the importance of hiring a licensed pest control technician to handle any pest control activities. In Queensland, three different pest control licences are available to technicians, including pest control activity excluding timber pests, pest control activity including timber pests, and fumigation activity.

Hiring a licensed technician ensures that pest control activities are carried out safely and competently and that the technician is qualified and experienced in the type of pest control activity that is being carried out. Homeowners should also know their local pest control laws and regulations and always use pesticides and other treatments safely and responsibly.

Ipswich homeowners can expect a range of services from a pest control technician designed to protect their homes and occupants from pests. In addition to thoroughly inspecting the property and surrounding areas to identify potential pest problems, technicians can advise on preventive measures and targeted treatments to eliminate existing infestations.

Homeowners can expect technicians to handle, apply safely, and store pesticides during treatment, explain ways to prevent further pest outbreaks and issue certificates where required. Additionally, technicians can advise on reducing the risk of future pest infestations and pest-related illnesses.

Scheduling a follow-up visit to evaluate the success of the corrective actions can be an important step in ensuring that pest problems are effectively managed.

Typically, pest control technicians will:

  • inspect the premises
  • identify the pest and associated habitats
  • explain what condition or conditions most likely caused the pest problem
  • tell you the extent of the pest damage
  • develop and discuss an appropriate pest management plan
  • handle, apply and store pesticides safely during the treatment procedure
  • explain ways to prevent further pest outbreaks
  • issue certificates where required
  • schedule a follow-up visit to evaluate the success of the corrective actions if needed.

When making enquiries to pest control services, you may wish to consider the following:

  • the pest control services their quote includes
  • whether an inspection is included as part of the service
  • the pest control technician’s experience in carrying out the pest control activity you require
  • the preparation you may need to do before the activity is carried out
  • the pesticides used by the business and how they are applied
  • the safety precautions you need to take before and after the pest control treatment

If you require termite advice or a report on termite management systems or infestations or installing a termite management system into a new or existing building, check that the technician possesses a licence issued by Queensland Building and Construction Commission (QBCC). This licence is required in addition to their pest management technician licence.

Before starting a pest control activity, a pest control technician must provide you with pre-treatment pest control advice. This enables the occupier to decide on the management of their exposure and take any necessary precautions to avoid adverse health effects.

Regardless of whether the premises are occupied or unoccupied or the method of communication used, the advice provided must contain the following information:

Pre-treatment advice requirements

  • Pest control technician’s contact details or the contact details of the business.
  • Pest control technician’s licence number.
  • A statement that the pesticides used are APVMA approved.
  • Any precautions needed to minimise exposure.
  • A statement of warranties or limitations that apply
  • Pest control technician’s signature and date 

We send a link to our pre-treatment pest control advice electronically via email and SMS with your booking confirmation.

What happens when the pest control technician arrives?

  • You should ask to see their pest control licence: pest control technicians must have a current Queensland licence and carry a photographic identity card stating the technician’s name, licence number, date of issue and date of expiry of the licence, and the type of activity that the person is licensed to carry out.
  • If the work involves termite management/control, you should ask to see their Queensland Building and Construction Commission (QBCC) licence.
  • You should check the safety precautions you must take during and after the pest control treatment.

Post-treatment advice requirements

A licensed pest control technician must give the customer post-treatment pest control advice before leaving the place and after carrying out the activity. If the home is unoccupied, this advice must be provided within 24 hours of leaving the site. Post-treatment advice may be given personally, by mail or electronically. Post-treatment advice must state the following information:

  • Pest control technician contact details or the contact details of the business.
  • Pest control technician licence number.
  • Name of each pesticide used (market name) and the active constituent.
  • Details of where the pesticide was used (e.g. interior, ceiling/wall void, exterior, outbuilding and surrounds).
  • When and for how long was the activity carried out
  • Pest control technician’s signature and date

In the case of unit complexes, mining dongas, rooming accommodation with shared kitchen and living facilities, age care facilities, caravan parks etc., advice may be given to the facility or building manager. It is then their responsibility to notify all tenants and occupiers. Advice may be given to the facility manager electronically.

It is best practice to place a warning sign at all entry and exit points to the common areas and on the complex notice board before pesticide application occurs, even though it is the site manager’s responsibility to notify occupants. This signage should remain in place until the area is safe to use.

Extra practical and reasonable steps should be taken in providing pest control advice to occupiers with impaired capacity or who have difficulty reading (e.g. language barrier) to ensure the person is not unknowing adversely impacted by the pest control activity.

When treating a vacant property, the pest control technician must provide pest management advice to either the owner or the person who requested the activity – this may be the property manager. In these situations, the written advice notice may be handed directly to the person, posted or emailed.

Helpful hints for Ipswich homeowners

In some cases, a pesticide treatment may not be necessary. A thorough initial inspection by the pest control technician will help determine if a pesticide is the best choice for a particular situation and where to direct any pesticide applications so that it will be most effective and least hazardous to you, your family and the environment.

It is possible to reduce and control the number of pests in your house by being vigilant with the following:

  • Remove sources of food and water – keep food in sealed containers, dispose of food scraps, clean spills, fix leaky water pipes and roofs and regularly empty water in plant trays etc.
  • Eliminate places that can harbour pests – repair wall and floor cracks/holes, fill gaps around pipes, keep storage areas clean, etc.
  • Restrict insect access into areas – install fly screens, grates on drains, weather strips, treat pets and their bedding regularly, etc.

Remember, some pests are beneficial and may assist in keeping other pest populations at bay. Some spiders eat the equivalent of their body weight in insects daily.

Additional information

Safety data sheets

We only use APVMA-approved pesticides

We provide the following hyperlinks to redirect you to the safety data sheets for the APVMA-approved pesticides we may use while carrying out a pest management activity. These hyperlinks are to third-party websites that may be updated occasionally and redirected. Please get in touch with the pest control technician if you require a specific safety data sheet not linked here.

Please visit our pest control services page to learn more about the types of pests we treat and the services we provide.

Thank you.


pre-treatment pest control advice

Signed by: Shaun Michels, Pest Management Technician. Date approved and signed: 5th February 2022